About This Privacy Policy
22casino's privacy policy explains everything about how we handle your personal data. It is a legal document prepared in accordance with international data protection standards.
This policy applies whenever you register with 22casino, play games, make a deposit, or interact with us in any way. By using the platform, you are agreeing to this policy.
One thing to note: We know privacy policies are usually long, boring, and full of legal jargon. That is why 22casino has written this policy in plain, easy-to-understand English — so you truly know what happens with your data.
Please also read 22casino's Terms and Conditions alongside this policy. Together, both documents form the foundation of the relationship between you and us.
What Information We Collect
22casino collects only the information that is necessary. We do not ask for anything beyond that. The table below shows what data is collected and in which circumstances:
| Type of Data | What Is Included | Why It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, Nationality | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Communication & Security |
| Payment Information | Payment Method (Not the Card Number) | Deposit/Withdrawal Processing |
| Activity Data | Gaming History & Betting Records | Service Improvement & Dispute Resolution |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
Automatically Collected Data
Some information is collected automatically while you browse 22casino. This includes your IP address, browser type, page visit times, and how you arrived at the site. This data is not used to identify you personally — it is used to analyze platform performance.
How We Use Your Information
All data collected is used solely for specified purposes. 22casino never misuses your information. A full list of how we use your data is provided below:
- For account creation and management
- To complete the KYC verification process
- For Deposit & Withdrawal Processing
- To provide customer support
- For Fraud Prevention & Anti-Money Laundering
- To comply with legal obligations
- To Improve the Quality of Our Platform's Services
- To Send Relevant Offers to Members Who Have Given Their Consent
Our Commitment: 22casino does not share your information with third parties for advertising purposes. If you do not wish to receive marketing communications, you can unsubscribe at any time.
Data Sharing Policy
22casino shares your information only in limited, specific circumstances. We do not sell your data or share it without good reason.
When Your Information May Be Shared
- Payment Processor: Only the information required to complete a transaction is sent to the payment gateway—nothing more
- Legal Authorities: To comply with legal obligations pursuant to a court order or a legitimate request from a regulatory authority
- Fraud Prevention: Limited data shared with industry security bodies to prevent fraudulent activity
- Technology Partners: Trusted technology providers that support platform operations—bound by strict confidentiality agreements
Important: Every third party with whom data is shared is legally obligated to uphold 22casino's privacy standards. They are not permitted to use the data for their own purposes.
Cookies & Tracking Technologies
22casino uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
Types of Cookies
- Essential Cookies: Required for login sessions and site security. These cookies are essential for the site to function properly and cannot be disabled.
- Performance Cookies: Remembers your preferences (such as language or game settings) — convenient even after closing the site
- Analytics Cookies: Anonymous data on how many users visit which pages and for how long — used to improve our services
Most browsers allow you to block cookies. Please note, however, that disabling essential cookies may affect your ability to log in or play games.
Data Security Measures
22casino applies the highest industry security standards to protect your information — not just in words, but through both technical and operational measures.
- SSL TLS 256-bit encryption — applied to all data transfers
- Regular Third-Party Security Audits & Penetration Testing
- Server-Level Firewall & DDoS Protection
- Staff access to data is role-based (on a need-to-know basis)
- In the event of a data breach, all relevant parties will be notified within 72 hours
- Payment card data is processed in compliance with PCI DSS standards
Stay vigilant: 22casino will never ask for your password or PIN via email or phone. If anyone claims to be from 22casino and requests such details, it is a scam — contact our support team immediately.
Your Rights Over Your Data
22casino believes you should have full control over your own data. That is why we guarantee the following rights:
Right to Know
To find out what data we hold about you, submit a request — we will respond within 30 days.
Right to Rectification
Request corrections to any inaccurate or outdated information—we'll update it promptly.
Right to Erasure
After account closure, you may request deletion of your data unless retention is required by law.
Right to Portability
You may request a copy of your data in a commonly readable format.
Right to Object
You have every right to opt out of marketing communications or object to the processing of specific data.
Right to Restrict Processing
You may request that the processing of certain data be temporarily restricted.
To exercise your rights: Email us at [email protected] or reach out via live chat. We are always ready to help.
Data Retention Duration
How long 22casino retains your data depends on the type of information and applicable legal requirements. Data that is no longer needed is not kept indefinitely.
- Active Account Data: For the duration your account is active and as long as required
- KYC Documents: As required by law — typically 5 years after account closure
- Transaction Records: As directed by financial regulatory authorities
- Support Conversations: For a Limited Period for Dispute Resolution
- Marketing Preferences: Updated immediately upon unsubscribing
Minors' Privacy
22casino is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
For Parents: If you believe your minor child has created an account on 22casino, please contact us immediately. We will close the account and delete all associated data.
Age verification and KYC checks at registration ensure that only adults can access our services. Any suspicious registration is immediately flagged and placed on hold for further verification.
Policy Changes & Contact
22casino may update this Privacy Policy as technology, legal requirements, and the business environment evolve. When changes are made, we update the "Last Updated" date at the top of the page, and users are notified by email for any significant changes.
We recommend checking this page regularly. Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy.
Privacy-Related Contact: [email protected] – Our dedicated privacy team is available 24/7 for any questions or requests related to your privacy.